The duty to investigate is now law. Chile’s Karin Law · Mexico’s LFT reform & ILO C190 · Colombia’s Law 2365

Truth,
with method.

IEC runs workplace investigations for Latin America’s mid-market companies.

Meet the firm Mexico · Chile · Colombia · Peru, EN / ES
Regulatory context

Three countries have turned internal investigation into a legal duty. The market still offers no real way to comply.

Between outside counsel charging $15,000–40,000 USD per case and HR teams never trained to investigate, mid-market companies have been left without a real option. IEC exists exactly there.

See how we solve it
1

Judgment that signs

No anonymous platform, no firm that hands your case to juniors. Every triage, plan and report is signed by a professional investigator trained in ACFE methodology and Wicklander-Zulawski interviewing, accountable for the method and able to defend it before a court.

Leadership
2

A 48-hour response

Every referred complaint is classified, assessed and given a signed route within 48 hours, while a traditional firm would still be scheduling the first call. IEC’s analysis infrastructure compresses weeks of work into days; no determination is ever made by a machine.

The service
3

Defensible before any court

Case files with chain of custody, an explicit standard of proof and a reasoned determination, built on proprietary methodologies (ICHR™, DDA™, CAL-5.X) and international standards: ISO/TS 37008, ISO 37002 and ILO Convention 190.

The packages
Matters

From a harassment complaint to internal fraud: one domain, mastered.

Sexual harassmentWorkplace harassment · mobbingDiscriminationRetaliationConflict of interestAbuse of authorityInternal fraudWorkplace violenceMisuse of informationPolicy violations
See all matters
The service, a standing function

From complaint to a signed route, this is how the clock runs.

IEC plugs into the reporting channel your company already has (ethics line, email, mailbox) and runs everything that happens next.

H+0

Intake

The complaint is referred to IEC. Client confirmation, parties identified, case file opened.

H+6

Assessment

Conduct and severity classified. Retaliation risk and evidence preservation assessed.

H+24

Signed triage

Recommended route (investigation, intervention, mediation or documented closure) under the applicable legal framework.

H+48

Plan issued

Scope, witnesses and standard of proof defined. The investigation begins.

Regional reach, local judgment

Four jurisdictions. One standard.

Laws change from country to country; the standard of a serious investigation does not. IEC operates under each jurisdiction’s legal framework (deadlines, procedure, standard of proof) with a single methodology and bilingual output for corporate headquarters.

  • Mexico, LFT reform · ILO C190 · NOM-035
  • Chile, Karin Law 21,643
  • Colombia, Law 2365 of 2024
  • Peru, Law 27942 & regulations
IEC presence across Latin America Mexico Colombia Peru Chile
48h

Triage commitment for every referred complaint, no exceptions

4

Jurisdictions operated under a single methodological standard

2

Working languages (English and Spanish) for headquarters and regional teams

Packages

An annual subscription, priced to the risk.

Request a proposal
One country
Essential

Companies of 100–300 people, one jurisdiction.

$15,000
USD / year
  • 4 investigations included
  • Every complaint triaged · 48-hr SLA
  • Protocol & policy · 1 jurisdiction
  • Annual training with certificates
  • Semiannual report
Request a proposal
Core product, up to 3 countries
Professional

300–1,000 people or multi-country operations.

$42,000
USD / year
  • 10 investigation credits
  • Priority triage · 48-hr SLA
  • Living multi-jurisdiction protocols
  • 2 training sessions per year
  • Quarterly dashboard for the committee
  • Anonymous portfolio benchmark
Request a proposal
LATAM multi-country
Enterprise

1,000+ people or regional multinationals.

$85,000
USD / year
  • Volume under fair use
  • 24-hr SLA on high severity
  • Dedicated lead investigator
  • Privileged-conduct option available
  • 2 on-site visits per year
  • Quarterly board presentation
Request a proposal

Cases are measured in credits by complexity, under objective criteria defined in the agreement. Court testimony, digital forensics and out-of-scope matters are quoted separately. Annual billing, paid in advance.

Insights

What your committee should be reading.

José Alberto Acevedo Cerón, fundador de IEC
Founder & Director of Investigations
Leadership

Every case file carries the signature of José Alberto Acevedo Cerón.

Attorney; 300+ investigations led for multinationals across six countries. No anonymous platform, no delegation: the one who signs answers for the method.

Meet the leadership

What if the next complaint
arrived today?

A no-cost exposure diagnostic: 30 minutes reviewing how your company receives and handles complaints, against what the law already requires. You leave with a clear map of your gaps, whether you hire us or not.

Book a diagnostic